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Metering Tab Documentation

Overview

This section describes the interface and functionality of the Metering tab under the Issue Logs section of the Energicity platform.

Filters and Input Fields

  • Users can filter issues based on Country, Community, Priority, Assigned To, Reported Date, Resolved Date, Issue Type, and Status.
  • Clicking the blue filter button applies the selected filters.
  • The yellow icon resets all filters.

Button Functions

  • Generate CSV: Allows users to select and exclude specific fields to generate a CSV file from filtered data.
  • Process Board: Used after 'Generate CSV' to create and download the CSV file.
  • Run Code: Executes a background script to generate real-time data that updates the main page.
  • Issue Tracking: Displays real-time logged issues after running the script.
  • Dashboard: Shows extracted data for graphical analysis.
  • Run Chart: Produces graph data from the dashboard output.

Data Table

  • Displays issue data including Meter, Customer ID, Project Name, Customer Name, House No., Balance, Usage, Location, Issue Type, Dates, and Assignee.
  • Horizontally scrollable and paginated.
  • Fields are not sortable.
  • 'Comm issue' stands for Communication Issue.
  • The 'Assignee' column shows to whom the issue is assigned (e.g., COPS team, maintenance), and includes technician names when applicable.

Realtime Information

  • Ticket Fetch Time indicates the last run time of the data-fetching script.