Metering Tab Documentation
Overview
This section describes the interface and functionality of the Metering tab under the Issue Logs section of the Energicity platform.
Filters and Input Fields
- Users can filter issues based on Country, Community, Priority, Assigned To, Reported Date, Resolved Date, Issue Type, and Status.
- Clicking the blue filter button applies the selected filters.
- The yellow icon resets all filters.
Button Functions
- Generate CSV: Allows users to select and exclude specific fields to generate a CSV file from filtered data.
- Process Board: Used after 'Generate CSV' to create and download the CSV file.
- Run Code: Executes a background script to generate real-time data that updates the main page.
- Issue Tracking: Displays real-time logged issues after running the script.
- Dashboard: Shows extracted data for graphical analysis.
- Run Chart: Produces graph data from the dashboard output.
Data Table
- Displays issue data including Meter, Customer ID, Project Name, Customer Name, House No., Balance, Usage, Location, Issue Type, Dates, and Assignee.
- Horizontally scrollable and paginated.
- Fields are not sortable.
- 'Comm issue' stands for Communication Issue.
- The 'Assignee' column shows to whom the issue is assigned (e.g., COPS team, maintenance), and includes technician names when applicable.
Realtime Information
- Ticket Fetch Time indicates the last run time of the data-fetching script.